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Utilization ManagementUtilization Management means the planning, organizing, directing, and controlling of healthcare services to assure cost effective, high quality care, while contributing to the overall goal of patient wellness. Healthcare utilization and quality of services are monitored by a formal quality assurance program. The utilization management process evaluates the appropriateness of medical care to clinical criteria. Effective utilization management will lower costs and increase the quality of care as unnecessary medical treatment is eliminated. It also maintains quality of care by assuring that services provided are of suitable duration, frequency, and level of care to promote an optimal health outcome. A professional staff of Registered Nurses work with a Medical Director, a licensed physician, to coordinate the following activities of utilization management:
Utilization management services are beneficial to insurance companies, employers, and other group health plans and organizations. |
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